Arlo Reviews and Complaints
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0
ISSUES RESOLVED
107
TOTAL REVIEWS
$220K
CLAIMED LOSSES
$7K
AVG LOSS
8K
PAGE VIEWS
What was your experience with Arlo?
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Customers don't like
- Customer service
- Customer support
- Arlo camera
Customers like
- Ease of installation
- Cameras
- Showed me things to do to check the base station
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Arlo - Awful
Purchased in august by November they had quit and all support could do was blame my internet
Arlo - Bad quality and service
Nothing but trouble. Batteries don’t last. Cameras don’t work well. Customer support is terrible. Save your $$$.
Arlo sucks anus
They’re *** Can’t contact them. Doesn’t work. Waste of money and time. Apart from that, they’re OK.
I have requested a defective solar panel over 3 months ago and has been calling in regards to the replacement request and until now, they do not have any stocks, I called over 3 weeks ago and they've said that they already have the stocks and will be delivered to my...
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I spent over $300 on a camera security system and having a real difficult time. The system did an update and since the update its not working properly. I called Arlo 4 times got different reasons and git hung up on cause I wouldn't purchase a new system. Then I called...
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Bought a 5 camera set Arlo Pro. Could not create an account. Tried "forget", it came back and said they couldn't find my email. Tried create new, they came back and said email been used. Call same toll free number from google 888-537-1319. No one answer. Tried "chat"....
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Anonymous
I'd be the first to agree that e-commerce can be wonderful. It may also, therefore, be atrocious. Purchases from a previously unknown source where one puts up the money before...
My cameras are not working; that is a given. I cannot climb the pole to change the batteries. I did not want to engage Netgear to monitor cameras that did not work. After the free trial, they kept billing and billing and billing; yes, this is the third month. I am...
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PBKM
I am having the exact same experience! no way to delete my credit card information from their website!
My Arlo worked without complaint until I purchased a 2nd camera. Tried to add it and then nothing would work. Got a notification that "A firmware update is required for your base station and camera. Let's start with the base station." Tried repeatedly to update and got...
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Product
No phone number comes with their paperwork when you buy an Arlo. So what does one do, but search on Google. The top suggested answer to the search "arlo customer service number" (Arlo support | Call +1-888-537-1319| online services - Netgear Support...
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Arlo - Crooks
You cant cancel subscription they take money without permission
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Arlo sucks. Customer service sucks. Products have issues after they make you update firmware and now it wo t work right. It’s a scam to make you get new ones or service. Pathe...