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Purchased Arlo on Black Friday One of the cameras is always red one of the others is red intermittently. Contacted the arlo support team multiple times and they still haven’t sent me a new camera. they want to me to give them my credit card info over the phone and...
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1.5
#1170971
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Went out of town and all 5 cameras started showing off line. Called customer service and told me nothing can be done remotely..what is the point of paying so much money for something that if you are away you cannot troubleshoot.. I would have expected that the fact I...
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1.1
#1154819
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I cant even log in. Get a error message on my phone and computer authentication is currently not available. Very upsetting. Guy runs threw my yard and I cant access the footage. Cops come and want to see the cameras footage and I cant even log in. For 1100.00 dollars I...
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1.8
I didn't like
  • Not as advertised
#1136756
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I thought I had done my homework when I was bamboozled by the awesome looking Arlo products and sales pitches. They certainly did their job convincing me that the product I was investing several hundred dollars in was the best choice; hardly not!! If only I had went to...
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1.5
#1134142
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If you are considering Arlo for real time security and door answering, you will be very disappointed. If you just want to have a record of what happen and can live with recorded playback, then this is the way to go. The cameras are excellent, but the system as a...
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2.0
I didn't like
  • Arlo camera
  • Real time response
  • Product quality
#1122013
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I purchased and installed an Arlo Camera with 2 way sound from Best Buy and subscribed to the premier service for one month . My camera is attached to the wifi in my home with direct electrical current. Unfortunately the service shut down after 15 minutes of use (100...
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1.3
I liked
  • Ease of installation
I didn't like
  • I bought 10 gigs of cloud storage but it stopped after 15 min
#1105807
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I purchased the Arlo System and shortly after the warranty ended the camera stopped working. I called customer service and they told me to switch the brand of batteries and that would resolve the problem. WHAT??? I then escalated the call to the corporate office and...
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1.0
I didn't like
  • Arlo camera
  • Product quality
  • Customer service
#1098302
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On 7/20/17 I called both #s for customer service for Arlo Security Cameras the first person spoke very poor english and would not answer my questions I asked to talk to a supervisor he said they do not have supervisor. Then he put me on a long hold I called and got...
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1.0
#1077526
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720 HD video? Yeah, right. It may have that many pixels across the video but they're formed into big moving blocks. About a month into owning it and one of my cameras shows only pink, then it goes down. They tell me to mail it in for warranty work. I have to pay for...
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#965390
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Arlo Security Systems by NetGear
All Arlo-NetGear cameras have an issue with the amount of milliamps "NEEDED" to keep them operating for the amount of time the company specifies them to. The cameras will end up showing a false read, stating the batteries need to be replaced (and won't even show a...
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1.7
I liked
  • Cameras
I didn't like
  • Batteries drain quickly
#731614
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Arlo - Always disconnecting from base

Arlo
#1087415
1.0
Details
Ever since the last update my cameras keep disconnecting from base! Get your s... together on these please. Spent way too much money for this all the time as I'm not home to fix the problem every day!!!!!
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Arlo Security System Review

Arlo
#971809
1.2
Details
Brought arlo x3 cctv cameras that claim battery use will last 4-6 months. 2 of my cameras have ran out of battery's only 2 weeks after buying them. Reduced motion and length of record time yet it still ran out. I think the only way it would last is if I turned them off. Then what's the point of having them.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website